Event Medical Services has optimized its operations with Workfeed.
Event Medical Services is an ambulance service with high professional standards. They always provide qualified healthcare staff to ensure the highest level of patient safety, and they always tailor each assignment to the individual patient's needs and wishes.
In this customer case, we take a closer look at how they optimized their internal scheduling and reporting by implementing Workfeed.
Challenge
Event Medical Services faced a difficult challenge in managing their employees' working hours efficiently.
Manual shift scheduling and time tracking required significant resources and often led to errors in payroll processing and vacation deductions.
Their existing system was not adequate to handle the fast pace and many demands of their workflows, and they lacked an integrated solution where all functions, from shift scheduling to contract management, were combined in a single platform.
Solution
To solve this problem, Event Medical Services chose to implement Workfeed. With Workfeed's intuitive design and user-friendly interface, it quickly became possible for the company's managers to create work schedules with just a few clicks.
Workfeed also made it easier for their employees to share their preferences and enables them to swap shifts with each other.
Workfeed's reporting feature has also made it easier to manage payroll, vacation deductions, and sick leave, which has significantly streamlined their administration. A particular advantage for Event Medical Services was the built-in contract feature, which automatically generates employment contracts that can be signed directly in the system.
“The implementation of Workfeed was both quick and smooth, and the support team ensured a smooth onboarding and integration of the system,” says Mark Zweidorff.
Result
With Workfeed, Event Medical Services has achieved a much more efficient and error-free process for employee scheduling. Their time spent on payroll processing has been significantly reduced, and automated reporting ensures that everything is recorded correctly every month. The intuitive platform has made it easier for both managers and employees to access and navigate the system, and Event Medical Services now has a modern and reliable solution that supports their fast-paced work environment.
"Workfeed has proven to be an extremely reliable and intuitive platform for managing our shift schedules. It streamlines our processes and saves us valuable time every month."
- Mark Zweidorff - Partner at Event Medical Services
