Challenge
“During all my time in bartending, I never came across a good way to plan work shifts”, says Burak.
Week by week, he was carefully setting up the bar shifts for all colleagues in several Excel sheets: “There was just so much writing for me - a lot of copy-and-paste, writing down names, and coordinating with the individual staff.”
Not only did this process consume a lot of Burak’s time (it would often take him 4 days per month) - it also made the process unpleasant for employees, as swapping shifts and adjusting work times didn’t work easily.
Solution
“I didn’t even know there was an easy alternative to this until I came across Workfeed. I started using it one year after opening Madam Cuba, and it immediately made a huge difference: it is so easy to plan who is bartending when with the app”, Burak recounts. “It empowers employees, and saves time for me. Now, I only use two hours a month for planning schedules.”
As many of Madam Cuba’s employees have an international background, the bar team could make
use of the English version of the app. This made the onboarding process work smoothly.
“When you introduce a new app to your team, it can often seem complicated and be met with skepticism. But Workfeed is just so extremely easy to use that within a few days, every employee had completely familiarised themselves with the app.”
Result
Now, Madam Cuba’s employees can use the app to show when they are available, and when they are
absent or want to swap shifts. Whenever there is a change, everyone involved receives a notification on their phone and is directed to Workfeed’s app.
From four days a month to one hour every second week - Burak has a good reason to smile about the impact of the solution. With Workfeed, the staff of Madam Cuba has more time to focus on what’s actually important: creating a great experience for their customers and having a good time together.
“For me, this is a very big and positive result: I save so much time and have less stress to keep up
with everyone’s schedules in an outdated and complicated way,”
“I didn’t even know there was an easy alternative to this until I came across Workfeed. I started using it and it immediately made a huge difference: it is so easy to plan and Workfeed is just so extremely easy to use that within a few days, every employee had completely familiarised themselves with the app.''
Burak Morali
Owner @ Madam Cuba
