Content
Updated on May 1, 2024

Workfeed's Privacy Policy

Workfeed's privacy policy is here to help you understand what personal information we collect, why we collect it, how we handle it, and how we protect, store, export, and delete it.

General

Company name: Workfeed ApS
Address: Guldsmedgade 26b, 8000 Aarhus
CVR No: 38 92 17 46
Tel: (+45) 31 47 57 05
Email: [email protected]

Workfeed ApS (hereinafter “Workfeed,”  “we,” “our,” or “us”) develops and offers software that allows organizations (our "Customers") and individuals within those organizations to schedule, manage, and pay their employees (our "Service").

Data collection practices.

We collect personal information in four primary ways:

  1. Personal Data you provide to us when you register an account as an organization or as an individual, use our Service, or contact us.
  2. Personal Data we receive from your organization (our Customer) and other sources, to send you email when we receive your email address to invite you to our Service.
  3. Data from third-party integrations or use of our API authorized by your organization.
  4. Employment information entered by you or your organization (our Customer), or other information generated by your use of our Service and/or personal Information automatically collected from your Device or through our Website.

The above-mentioned data may be shared with sub processors.

What personal information do we process and why?

Basic personal information

This refers to essential data such as name, address, phone number, email, and demographic information.

When you sign up for Workfeed, we ask for some information like your name, email address, and company name. We need this information to customize your account and send you important updates about our product. Occasionally, we may also send you optional surveys to learn how you use our products and improve them. You also have the option to add a profile picture, which will be displayed in our product.

We never sell your personal information to other companies.

Financial information

This includes the necessary details for issuing invoices and receiving payments.

If you choose to continue using Workfeed as a paid subscription, we will ask for your payment information and the address to send invoices to.

Your credit card information is sent directly to our secure payment processor and is not stored on Workfeed's servers.

We retain your billing address to charge you for the service and send you invoices.

Product-related content

We store the content you upload or receive on your Workfeed accounts on our servers. We do this so you can use our products as intended. We retain this content as long as your account is not deleted. If you decide to delete your account, backups of your data might be kept until the backups are rotated.

Support-related content

When you send an email or a message to Workfeed with questions, we store this correspondence, including your email address. We do this to have a history of past conversations that we can refer to if you contact us again in the future.

When you contact us as a customer via the Intercom support feature, we also record various information about your device, such as the operating system and whether you're using a mobile device. This helps us provide better support to you.

Cookies and marketing

A cookie is a text file stored by your browser. It can help remember login information and website preferences. It can also collect information like browser type, operating system, visited web pages, visit duration, viewed content, and other click data. You can adjust your cookie settings and choose to accept or block individual cookies in your browser settings. However, please note that our applications and certain parts of our service may not function properly if you disable cookies.

Cookies in our product:

When you use our product, we use both persistent first-party cookies and some third-party cookies to store specific preferences, make it easier for you to use our applications, and perform A/B testing.

Cookies on our website:

We store a cookie with a click ID from the third party. This cookie is only stored if you click on one of our ads on a third-party platform. It helps us track the effectiveness of our marketing campaigns and understand user behavior after clicking on an ad.

We also use cookies for analytical purposes to gather information about website traffic, user interaction, and website performance. This helps us improve our website and tailor our content to better meet your needs.

Data sharing and third-party services

To deliver the product you've requested, we rely on subprocessors to assist in operating our applications and providing Workfeed to you. Here's a list of the processors and subprocessors we work with, where data processing takes place, and how we utilize each provider:

We work diligently to ensure that all data processors and subprocessors meet our high standards of privacy and security. Your trust is our priority, and we carefully select and collaborate with these providers to deliver a reliable and secure experience with Workfeed.

Data collection from minors

Workfeed is committed to protecting the privacy of minors. However, it is possible that our Customers have employees under the age of 18 and thus may invite them to use our Service.

How we protect your data

We take the security of your data seriously. All data is encrypted using SSL/TLS when transferred from our servers to your browser. This ensures that your information remains safe and secure throughout the transmission process. We prioritize the protection of your data, so you can have peace of mind knowing that your privacy is our utmost concern.

What happens when you delete your account?

When you decide to delete your account, your content will no longer be accessible after a reasonable period of time. We take your privacy seriously, and we ensure that your data is deleted from our own database. Additionally, any data held by our subprocessors will be deleted in accordance with their data retention policies.

However, please note that billing information and invoices may be stored for a longer period in accordance with accounting legislation. We prioritize the security and confidentiality of your information throughout the entire process.

Updates to the privacy policy

We may update this policy as necessary to comply with applicable regulations and to reflect any changes in our practices. Whenever we make a material change to our policies, we will update the date at the top of this page and take other appropriate measures to inform our users.

That covers the main points of Workfeed's privacy policy. If you have any specific questions or need further clarification, feel free to reach out to us on [email protected]

Contact us

If you have any specific questions or need further clarification, feel free to reach out to us on 
[email protected]

Copyright © 2024 Workfeed ApS

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