There are two types of workforce management that are important within an organization: Strategic Workforce Management and Operational Workforce Management.
Strategic workforce management looks at system-wide strategies and issues with the aim of:
What management level to conduct in the workplace depends on the organization's size, how its structured, and how existing programs are managed and budgeted. It's most common that strategic planning is done at a senior-leadership level, depending on the size of the business. However, division, region, or program employers may also do important planning.
Operational workforce management focuses on work-unit issues and occurs at the supervisor level. The goal is to maintain the organization’s ability to execute business strategies. When doing operational workforce planning, you will both carry out the workplace strategic workforce planning strategies and respond to external workforce factors that impact a particular unit.
The best workforce management software typically contains a range of features and capabilities to help businesses manage their employees effectively. Some of the key features of top-rated workforce management software include:
Employee Scheduling
Time and attendance tracking
Payroll preperation
Performance tracking and reporting
Workforce analytics
Employee self-service
Mobile capabilities
The ability to create and manage employee schedules efficiently, including tools for shift planning, time-off requests, and schedule changes.
The ability to track employee time and attendance accurately, including features for clocking in and out, managing breaks and overtime, and monitoring absenteeism.
The ability to provide the right information to do payroll, including calculating wages and supplements - preferably automatically. Ideally this can be exported from the workforce management software directly to the payroll provider.
The ability to track performance and generate reports on key metrics such as revenue, labor cost, attendance, and other performance indicators. Ideally, workforce management software uses this data to make forecasts that you can use to work most efficiently with your data.
The ability for employees to access their schedules, time and attendance data, and other relevant information, as well as submit time-off requests and other requests.
The ability for the whole team, both employees and managers, to access the software via mobile devices, including smartphones and tablets - allowing them to manage and access everything wherever they are.
Mobile workforce management software is used by companies to manage and track their remote or mobile workforce. It includes a range of tools and features that allow companies to monitor and optimize their field operations, including employee scheduling and dispatching, GPS tracking, task management, and reporting.
Mobile workforce management software allows managers to schedule and assign tasks to remote workers, track their progress in real time and optimize schedules to maximize efficiency and productivity. Employees can use mobile apps to receive and complete tasks, submit task reports and feedback, and communicate with their team and supervisors.
Overall, mobile workforce management software helps companies streamline field operations, reduce costs, improve customer satisfaction, and increase employee engagement and satisfaction. It is particularly useful for companies with a large remote or field workforce, such as those in the transportation, logistics, construction, and healthcare industries.
Workforce management software is essential for businesses of all sizes. This is because it helps organizations manage their workforce better, streamline work/staffing and boost productivity. Here are some reasons why workforce management software is important:
Workforce management software helps companies manage their workforce more efficiently. By automating manual tasks, such as employee scheduling, time and attendance, and payroll processing, companies can save time and resources.
By using workforce management software, companies can make sure their team is working efficiently and effectively. By using data, you can ensure that an ideal amount of employees are scheduled, allowing you to maintain an ideal level of productivity. This data can also help managers identify inefficiencies and act on them to improve productivity.
Workforce management software can help companies save money by reducing the amount of time and resources spent on administrative tasks. By automating processes, companies can reduce errors and eliminate the need for manual data entry. Furthermore, not only does it save time, but workforce management software also helps you work smarter. Optimal staffing, higher levels of productivity, and increased employee retention all help to keep more pennies in the bank.
Workforce management software can help companies comply with labor laws and regulations. The software can ensure that employees are paid accurately and on time, and that they get proper breaks and time off.
Workforce management software increases the level of transparency and can improve communication between employees and managers. For example, information becomes more transparent for everyone, employees, for example, can easily see their shifts, hours, salary, and employment contract. Likewise, the software makes communication and sharing of information, updates, and employee schedules easier.
Workfeed is a workforce management software that helps you save up to 80% of the time you spend on employee scheduling, timekeeping, and payroll preparation. Our mission is to free you from tedious administrative work – so that you can spend all the time and effort on what you love and are passionate about.
